Welcome to the Official GlobalComix Helpdesk

@rareboisonage I see you uploaded PNGs for your pages, typically we'd advise Jpgs for page upload, or PDFs. Sometimes PNGs can get wonky with the server's upload system. I would try replacing one or two with a jpeg variant and see if you are still having issues.

Panel to panel viewing is not working for me. It was working before. I didn't adjust anything. Did you guys change something or am I doing something incorrectly?

Hi! So I am having a weird issue which concerns two scheduled comic issues:

The first issue is somehow considered the SECOND release and the second issue is considered the FIRST. I'm not sure how this happened, I uploaded them in order and they're scheduled correctly according to the calendar. Is this a glitch or did I mess up setting them up somehow?

Hi! I recently published a comic here on GlobalComix and decided to include the panel-to-panel reading mode as an optional feature. However, I’ve noticed that whenever I share the comic, it automatically opens in panel-to-panel mode by default.

This has been a bit for a problem, since it confuses readers new to the platform. Some reached out to me and I was able to tell them how to deactivate it - but for every reader who asks me how to read it the normal way, there are several who simply give up, because they don't like reading that way.

Is there a way to make the traditional reading mode the default one instead? Ideally, I’d like to keep the panel-to-panel mode available as an option.

Thanks in advance for any help!

I’m having trouble uploading one of my pages. It’s the same size and file as my previous four but for some reason it doesn’t show up once I put it to upload. Is there a reason why? 🤔

I cannot add conventions to my profile for some reason

I purchased the GlobalComix holiday bundle yesterday. It included 10 collectibles included with the bundle. However, the listed comics have a listing to purchase instead of being included in my purchase. They also do not appear in my downloads. Why are the 10 collectibles advertised as being included with the holiday bundle not accessible to me?

I keep getting a Internal Server Error (500) whenever I generate a promocode. I've tried to create several codes with no success. I've had to resort to sending PDF directly to people instead of using the promo code because it doesn't work.