Welcome to the Official GlobalComix Helpdesk

Hello,
When I try to create a mew release for my comic, it won’t let me, and I get an error message of “something went wrong, please try again.” It won’t even let me get to the uploading page. I’ve refreshed, tried different settings, everything. I’m just stuck behind that wall. Really bad since I have a deadline and I can’t even upload it at all.

Hey, same as @Saraphim. I cannot create a new release for my comic either. I've tried clearing my cache, switching networks, and switching devices, and it's no use.

I may be missing something obvious, but I can’t figure out how to change logo and banner on a brand page

Hey guys is there anyway I can remove a comic from the purchased section?

I'm pretty new here. My intent was that (so far) all my comics would be free to read. I just noticed that Issue 2 of Embers is listed as free with a Gold membership. I never picked that setting. How do I make it free to everyone?

I don't know

Good Morning,

The button to buy our comics disappeared. Has something happened? How do we remedy this?

I try to make my comics free, but they're stuck behind a paywall
I tried to set the Paywall setting to Free, but it's not taking effect.
https://globalcomix.com/c/the-devilry-in-the-carriage-a-robert-blake-mystery

Hi,

I'm trying to upload my 9th episode of my series however when I go to upload the 6th panel (no matter what order I upload the panels in) the 6th panel is black with blurry lines. Any suggestions how to correct this?

GallopingWarmNomad, I found if you click outside of the ad it will take you to the next page for free. I'm not sure when they started adding ads to our comics, but it would have been nice to have been notified. It's very annoying and I've lost readers because of it.

Hello, I got charged twice on my first month of Gold and I am seeking a refund for one of those charges.

Page 10 of "Batman: Road to No Man's Land Vol. 1" is missing.
https://globalcomix.com/read/b0d644fc-8b9a-4808-ae2d-edb4b80bd9cd/10

I bought the Humble Bundle Batman Collection and they show up MyShelf - Purchases, but there is no Button to download any of them. Is this a bug or a feature?

Can you point me to the link/ page that will permit me to change the banner/header image on my creator page? Thank you for your assistance!