contract image/svg+xml
Rydro posted Jul 19, 2022

Can't Upload My Comic

Hello,

I keep trying to upload my comic but the system just spins and spins for over an hour with nothing showing. I first tried uploading it as a PDF file. Then when that took an exceptionally long time, I tried to compress it into a zip file. I uploaded that, but that just kept saying it was reading compressed file. I also can't seem to upload a cover image either. I seem to run into the same problem. Any help would be appreciated.

Rydro posted Jul 19, 2022

I was finally able to get it to upload. I was using a MAC, and I wonder if that's why I was running into problems. I couldn't do the framing on the MAC. It finally uploaded on the MAC but I had to do the framing on a PC

Christopher admin supporter posted Jul 19, 2022

@Rydro: Um, that's our fault. We just ingested about 100k pages in one go - the processing queues were backed up for a while there.

Sorry about that

MrMilleshiano posted Aug 17, 2022

Also having a similar issue atm. Also on a mac. Spins for hours I've tried every format?

DevonTTC posted Aug 17, 2022

100k pages? Not the worst problem to have.

Ankhesena posted Jan 10, 2024

I can't create a new series, I fill out all the boxes, and hit create series. But, the page just refreshes and does nothing to take me to the next page, or create the new comic, pls help.

Zmax posted Jan 10, 2024

Hi, Ankhesensa, I have just had the same exact issue. Can't create new series. Tried about a dozen times. Still, I'm very new here, but I expected the thing to create when I clicked the button. I double checked all fields completed. Maybe they're having some bandwidth problems. I don't know. I shall watch with interest. Cheers.

Christopher admin supporter posted Jan 10, 2024

@Zmax @Ankhesena - this is fixed, sorry about that!

Zmax posted Jan 10, 2024

Thanks @Christopher. That was very quick. Great work!

andrew-henry posted Jan 26, 2024

uploading my new release and loading bar is stuck? is there something wrong???

ArtCrumbs admin posted Jan 29, 2024

@andrew-henry This issue should be resolved now, please try again and let us know if you are still having problems.

Geoff posted Feb 25, 2024

It's happening again! What is the long plan to avoid this? Server upgrades?

ArtCrumbs admin posted Feb 25, 2024

@Geoff, Thank you for letting us know. We will investigate the issue.

NanaLen posted Feb 25, 2024

It has happened to me too! Yesterday I wanted to upload a new chapter, didn’t work, than this morning it did work! But now I want to upload something else and the loading bar is stuck again. I live in the Netherlands, in another time-zone than the USA, maybe that influenced uploading my chapter in the morning?

ArtCrumbs admin posted Feb 25, 2024

@NanaLen and and @Geoff, we've investigated the issue and pushed a fix. Please let us know if you continue to have problems. Thank you for your reports.

Geoff posted Feb 25, 2024

I was able to publish an episode earlier today . Thanks!

ArtCrumbs admin posted Feb 25, 2024

Awesome! 😎

NanaLen posted Feb 25, 2024

I was also able to upload again too! Thanks!

Fintan posted Dec 18, 2024

Hi I'm having this problem now.

phoerencomics posted Apr 27, 2025

I try to upload on my android phone and my mac and neither is working lately.

ArtCrumbs admin posted Apr 29, 2025

@phoerencomics Hello there. I'm sorry you are having problems with uploading. Are you trying to use the mobile browser on the android? Also for the desktop, what OS is your mac version, what browser are you using?

phoerencomics posted Apr 29, 2025

@ArtCrumbs I've been trying with the Chrome browser on my android phone and Firefox on my Mac, version 10.10.5.

ArtCrumbs admin posted Apr 29, 2025

I see, what file type are you trying to upload? If your Firefox browser up to date?

phoerencomics posted May 4, 2025

@ArtCrumbs I post jpeg images. I can't update firefox on my mac because the OS is so out of date.

I can still post updates to one of my comics, but two others continue to have the issue.

ArtCrumbs admin posted May 6, 2025

@phoerencomics Which one are you able to upload to?

phoerencomics posted May 6, 2025

@ArtCrumbs Only this one, currently. https://globalcomix.com/c/devour