can never download free issues - GC Forums
community
can never download free issues
I have no problems downloading paid comics, but every time I click "Claim Free Offer," I get a quick spiral icon and then the words "Claim Free Offer" reappear. No download, and no record of a download in my Downloads list. This happens in both of the browsers I use (Firefox and Chrome), and I've checked to make sure there are no browser add-ons blocking it. Any idea what I am doing wrong?
Thank you for reporting the issue. I tested this and was able to replicate your issue. I'll forward this to the team.
Thanks!
After investigating the issue, it's something that we'll need to reach out to the publisher for. We're working on a fix, and will report back to you about this when there is a resolution. Thanks again!
Really appreciate it.
I want to flag, though, that I experience this with more than one publisher (which is why I was wondering whether the problem might be on my end, though perhaps not if you've encountered it, too).
no luck?