contract image/svg+xml
leneal posted May 31, 2023

Tundra & Scourge

Sorry if I'm missing something, but when I click on "Claim Free Offer" nothing happens and nothing appears under "Orders" or "Downloads." Any advice? Thanks.

ArtCrumbs admin posted Jun 2, 2023

Hello there, thank you for letting us know. We are looking into this now. If you have any other questions, please let us know.

leneal posted Jun 14, 2023

Hi, ArtCrumbs. Hope you won't mind me checking in. Thanks!

ArtCrumbs admin posted Jun 14, 2023

Hi there! My apologies, @leneal. It looks like the issue was with how the discount was created on the owner's side. We will be reaching out to get that cleared up with them. Thank you for reporting the issue!

leneal posted Jun 17, 2023

Really appreciate the follow up!

leneal posted Aug 12, 2023

Ever the optimist, thought I would check in...

ArtCrumbs admin posted Aug 12, 2023

@leneal This hasn't been resolved yet? I will contact them again.

leneal posted Aug 13, 2023

No worries. Thanks for the effort!