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arvtoon123 posted Jul 20, 2026

Why my Zip file won't load

Posting a Thread is NOT SUPPORT! I don't want others to "discuss" my issues with this site, I want someone to tell me why my Zip file is not uploading. It is within the file size requirements. I'm trying to upload the interior pages for a 68-page anthology, but so far only the front cover JPEG has uploaded. And there's nowhere on this site to contact support. Very frustrating and I'm about to give up and cancel this account. Anyone out there know what I'm missing or doing wrong? Also I DO NOT want to use the panel to panel scroll option, but it's telling me my zip won't load because I don't have the panel to panel function on. WTH???

Doug-GC admin posted Jul 21, 2026

Hi there. I'm sorry to hear you've had such a frustrating experience.

I've replied to your email and will work with you directly to get your comic uploaded successfully.

arvtoon123 posted Jul 21, 2026

Doug- I am trying to upload my Zip file for my first GC publication, "Adolescent Power Fantasies", a 68-page anthology comic book. I entered my meta data and it appears my zip file (which is 217.1 MB) has been loaded, but when I go to "extract" it, the process seems to stall, and I get a note saying "waiting for server to process release", and the grey spinning wheel just spins and spins. Since it is 68 pages, maybe I'm just not waiting long enough? The cover JPEG has loaded with no problem. Also, because of the size of the PDF, I don't think the panel to panel reading format with be best for this and the time it would take me to apply that, so I have it set on single page. Maybe there's something I missed, or the file's too large. Maybe I need to load each page as a JPEG, but I'm hoping I don't. Any tips, directions, or solutions are welcome. Thanks!

arvtoon123 posted Jul 21, 2026

Also, I've uploaded many books and comics to Amazon's KDP, and to Ka-Blam.com, so I'm somewhat familiar with this process, but not GC's process yet.