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Doug-GC replied in Bug Reporting 1 day ago

re: cant find the cancellation option

@bullseyelover: You need cancel through the app store's subscription manager. Also, Apple can charge up to 24 hours prior to a trial expiring. Please contact the App Store/Play Store to request a refund.

For iOS: https://support.apple.com/billing
For Android: https://support.google.com/googleplay/answer/7018481

Doug-GC replied in Bug Reporting 6 days ago

re: Panel-to-panel mode not working for Absolute Green Lantern Volume #2

Hello , the Panel-to-panel mode has been enabled for this release. Thanks again for flagging this.

Doug-GC replied in Bug Reporting 1 week ago

re: Panel-to-panel mode not working for Absolute Green Lantern Volume #2

Thanks for bringing this to our attention. Our team is checking the release's panel-to-panel settings and will get back to you soon.

Doug-GC replied in Help & Support 1 week ago

re: Accidentally auto renewed

Hello, please email us at contact@globalcomix.com. We'll be happy to help.

Doug-GC started following Doug-GC 1 week ago
Doug-GC

Followers: 1

Hello, nice to meet you! New update!

Doug-GC started following Atlantica 1 week ago
Atlantica

Followers: 8

Upon the dawn of the new millennium, a veteran of the third world war must come to grips with his unfortunate reality. \\ Atlantica is a long form serialised graphic novel series, make sure to follow our social media pages and Patreon for the latest news! //

Doug-GC replied in Help & Support 3 weeks ago

re: Change comic URL

Hi Lucas, I updated the slug. You can access your comic using this link: https://globalcomix.com/c/attack-of-mutant-cyborgs?lang_id=en

Doug-GC replied in Help & Support 3 weeks ago

re: Change comic URL

Hi Lucas,

I'd be happy to help update the comic's URL slug.

Please note that the slug has a 24-character limit. Based on the new title, would "attack-of-mutant-cyborgs" work for you?

If you'd prefer a different slug, just let me know. The slug should be related to the current title of the comic and fit within the character limit.

Doug-GC replied in Help & Support 3 weeks ago

re: Mistakenly charged

Hello, I'm sorry to hear that you were billed unexpectedly. Apple can charge up to 24 hours prior to a trial expiring.

Since the order was placed in the GlobalComix app on iOS, Apple manages the billing. You can learn more about requesting refunds from the App Store here: https://support.apple.com/billing

Doug-GC replied in Help & Support 4 weeks ago

re: I didnt want to resubscribe

Hello, just sent you an email regarding your subscription!

Cheers,

Doug-GC replied in Bug Reporting 4 weeks ago

re: Uploading with an iPad

There was an issue with adding new series on May 29, but we got it fixed. Could you try again and let me know if it works now?

Doug-GC replied in Bug Reporting 1 month ago

re: 505 error when i try to upload

Hello, thanks for flagging this.

This should be fixed now. Please try again and let us know if you encounter any other issues!

Doug-GC started following Dynamite Entertainment 1 month ago
Dynamite Entertainment

Followers: 25866

DYNAMITE was founded in 2004 and is home to several best-selling properties, including The Boys, The Shadow, Vampirella, Warlord of Mars, Bionic Man, Game of Thrones, SEAL Team Six, and more!

Doug-GC started following Image Comics 1 month ago
Image Comics

Followers: 116661

Image publishes bestselling, award winning, creator-owned comics and graphic novels in nearly every genre, sub-genre, and style imaginable.

Doug-GC started following DC 1 month ago
DC

Followers: 194409

DC is home to the world's Greatest Super Heroes, Villains, and everything in between.

Doug-GC started following Marvel 1 month ago
Marvel

Followers: 126531

Higher, further, faster.

Doug-GC started following Dark Horse Comics 1 month ago
Dark Horse Comics

Followers: 89221

Dark Horse Comics was founded in 1986 by Mike Richardson as an offshoot of his Oregon comic-book retail chain, Things From Another World. Richardson pursued the idea of establishing an ideal atmosphere for creative professionals, and thirty years later the company has grown to become the third-largest comics publisher in the United States.