contract image/svg+xml
Gshegosh posted Apr 14, 2023

Can the tools ribon be switched off, especially in immersive reader mode? and panels to fill the screen?

Hi there, at the moment in the panel by panel reading mode (immersive reader) the panels do not fill the whole screen, plus the tools ribbon blocks some of the text. Could that be fixed, please?

Image 1 shows the ribbon blocking the text... or not, as I am failing to paste an image ;(

ArtCrumbs admin posted Apr 18, 2023

Hi there, thank you for letting us know about the problem, can you DM me a screenshot of the problem you are having as well as your device, browser, and OS/operating system. If we can replicate the problem, we'll be better able to solve it for you.

Gshegosh posted Apr 19, 2023

hi, sent, but could not attach image in the dm either ;(

Gshegosh posted Apr 19, 2023

found similar problem previously reported with a photo. I.e. ribon covers the image, plus there is a lot dead space, where the panel should be filling the screen to maximum . i.e. all the other buttons/ ribbons should vanish.

https://globalcomix.com/forums/threads/365/header-in-immersive-mode-on-mobile

ArtCrumbs admin posted Apr 19, 2023

I'm sorry you're still having problems. I'm sending you my contact email in our DMs. Thank you for sharing the link above. It does help, but seeing your exact problem will be helpful.

Craig-B posted May 15, 2023

I have experienced the same issue on a PC using both Microsoft Edge browser, and the Chrome Browser. Both browsers are updated to the latest version. Here are links to the screen captures:

https://drive.google.com/file/d/18flqsYsFtfRKFX1zHfa0IKAX_jtqrPF0/view?usp=sharing

https://drive.google.com/file/d/18dACl-QCvd5AqSZDaAnysHqcDDl70FXf/view?usp=sharing

https://drive.google.com/file/d/18kq9yQdYFY570HgYdlHl9_wCuEH7QMYS/view?usp=sharing

Hope that helps.

blackManic

Craig-B posted May 15, 2023

Just to clarify the above post, for me, on these two browsers (Microsoft Edge and Google Chrome) this only seems to happen on full page images. I set up my comic with panels to take advantage of the "Interactive view" (which I think is awesome by the way), but it seems like when I include a full page panel, that it always gets cut off at the top. I often like to have a full page as either the first thing the reader sees, to orient themselves, or the last thing after they have clicked through each of the panels. The full page "panel" are what seem to get cut off.

Gshegosh posted Jun 2, 2023

Hi @Craig-B, do you still have these issues? As on my mobile it works now, at least that aspect, just discovered new bugs ;(

ArtCrumbs admin posted Jun 2, 2023

Thanks for the updates! We'll continue to look into this.

Craig-B posted Jun 2, 2023

I still see the same problem on PC, in Microsoft Edge and in Chrome

ArtCrumbs admin posted Jun 5, 2023

Hello @Gshegosh and @Craig-B,

We've been able to identify the problem, and we are currently working on the solution. We will let you know once the fix has been deployed to confirm that you aren't having any more issues. Thank you for your patience on this and for working with us to provide information and screenshots!

Gshegosh posted Jun 18, 2023

excellent! any luck? :)

Gshegosh posted Aug 13, 2023

hi team, any updates?

ArtCrumbs admin posted Aug 14, 2023

@Gshegosh
Are you still having issues?

Craig-B posted Aug 14, 2023

I just took a look at a few comics and did not have that issue when in two page mode, but it still shows up whenever I look at a comic that has "immersive reading" enabled and shows a large portrait image or section of a page.

Gshegosh posted Sep 3, 2023

@ArtCrumbs just checked on mobile and laptop:
1. on mobile looks much better, but there were stil few panels cut, plus the panel does not fill the screen when obile is rotated for the horizontal panels.
2. on laptop still doe snot work: ribbons cover the top of panels and panels do not fill the whole screen.
;(