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kpelton posted Aug 24, 2022

yearly subscription

I signed up for the yearly subscription at $59.99 and I was charged $89.99

Christopher admin supporter posted Aug 25, 2022

Hi there,

I'm so sorry for this mishap!

I've confirmed that we had a bug for about 30 mins earlier that resulted in this incorrect charge. I have personally looked into it and have refunded you the $30 you were overcharged:

Successfully refunded $30.00. It may take a few days for the money to reach the customer's bank account.
An Acquirer Reference Number (ARN) will be available in 1–3 business days.
It may take 5-10 business days for funds to settle.


Sincerely,

Chris