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Hsweezey posted Mar 14, 2022

Trouble with Revenue report

Hello, 

I am having trouble bringing up the revenue reporting portal, after the page attempting to load for a minute this message pops up:
Error 502 Ray ID: 6ebfac7839b2333c • 2022-03-14 20:14:06 UTCBad gatewayError 502 Ray ID: 6ebfac7839b2333c • 2022-03-14 20:14:06 UTC
Bad gateway
Any help with this? Thanks!

Christopher admin supporter posted Mar 15, 2022

@Hsweezey - Oh snaps - I see what's going on here.

It's a problem because ya'll have so much data to look through, I've need to go in and optimize the data fetch so it doesn't time out.

Please give me a few days to get this updated and performant!

My sincerest apologies for the troubles.

Best,

Chris

Hsweezey posted Mar 18, 2022

Hey Chris,

Happy Friday
Just following up on this - let me know when that report could be generated.
Or if you could send me an excel / any other report with sales and revenue for 2021
trying to get this info together for royalty reporting
thanks!

Best,
Harry

Christopher admin supporter posted Mar 21, 2022

Ah, @Hsweezey -- for that information you don't need to (or should) look at the analytics which is about attribution of reader acquisition sources, you'll want to go to your publisher page's payouts section.

All funds that have been transferred come with a downloadable invoice with all the details that you need clearly available :)

Christopher admin supporter posted Mar 24, 2022

@Hsweezey I've rewritten the revenue acquisition channel attribution -- this page should be near instantaneous now.