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ExchangingCelestialSeer posted Apr 5, 2025

I'm asked to sign up for Gold in spite of having a subscription

.. and I can't access my Downloads now as well. Can someone please check?

ArtCrumbs admin posted Apr 9, 2025

Hello and thank you for the report. Was your subscription made through the app? If so, please attempt a Restore Purchase. You can find the link by tapping on your profile avatar in the top right and scrolling to the bottom of the settings menu. Restore Purchase is just above the logout button. Tap that, and the app will attempt to sync your purchase with the app store.