Worse page quality on mobile compared to desktop - GC Forums
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Worse page quality on mobile compared to desktop
Hiya, I'm relatively new to this website but I was drawn to it due to the freedom with page sizes. However I noticed that there is nasty jpeg artifacting on the mobile versions of my chapters (particularly on chapter 3 which is the first one to be in full color) so I was just wondering why that's the case, and how I can prevent that from happening? Currently none of my chapters are published as of right now, but they probably will be soon. I should also clarify that when I mean mobile, I'm mainly talking about the browser version and not the app
Hi Ruby, I can't seem to reproduce this issue on the browser version of my app. If this is still happening. Can you get some screenshots and email it to our contact email?
Sure thing, I'll see if I can do that
To Follow up here for others looking for the answer:
We have determined the pixelation that you are seeing is a result of the image compression for mobile viewing. Compressing images is done to make them friendlier for internet bandwidth and to help them load more quickly on mobile devices, especially those not connected to wifi. Some artifacts, in this case, the pixelation, is to be expected when you zoom into a compressed image.
We recommend to creators to make sure the images you are uploading are consistent, width, height, and DPI for the best possible results. Uploading high quality files will also help reduce the artifacts that can appear in compression. For color images, we also recommend JPEG format.
If anyone else has any questions for us about this issue, please feel free to reach out to myself or to contact@globalcomix.com with the email associated with your GC account for assistance.