contract image/svg+xml
mrichardson posted Dec 11, 2023

Pixel 8 pro. App will not launch

Was trying to read on the app with my new pixel 8 pro.  The app just sits on the loading screen

ArtCrumbs admin posted Dec 11, 2023

Hello there, thank you for reporting the issue. Can you let us know which build of the app you have installed? The lasted version is 1.0.9.

mrichardson posted Dec 11, 2023

Just updated and still having the same issues

ArtCrumbs admin posted Dec 12, 2023

Hello there, I'm reaching out to share an update that this is a bug we are working to resolve. I will reach out again once we have pushed a fix. Likewise, please contact us if anything changes for you. Apologies for the inconvenience.

ArtCrumbs admin posted Dec 12, 2023

I'm sorry to hear that you're having issues with your new installation of the GlobalComix app. It sounds like you might still have some data from the previous installation on your device. You can resolve this by clearing your app cache.

To do that for just the GlobalComix app, follow these steps:
1. Open Settings.
2. Scroll down and select Apps.
3. Tap the See all option at the bottom.
4. Tap the GlobalComix app
5. Tap Storage and then cache.
6. Select Clear cache.
7. Tap Clear storage to clear data and cache.

Please give this a try and let me know if it fixes the issue for you.