Pages won't load from a PDF

Hi there! I'm Kat from the Community Team, I'm sorry you are having trouble, let me try to answer your questions.

Re: I upload my comics in PDF format and it doesn't load the pages.
Are you not seeing any pages at all when you upload? I see you have a few comics up, were you able to get it to work? Or did only some comics have the problem? If so, can you tell me which browser, which device, and which operating system(OS) you are using?

Re: How can I upload my comic in PDF and not have to upload it in individual pages?
The reason the pages are “taken apart” is for the reader experience to function properly. Your PDF is left intact and you can download the original PDF at any time. Our reader is set up to adjust the pages viewable to the size of the screen for optimal reading experience. If a screen is wide enough to accommodate two pages, it will adjust to display both. However, for a smaller screen, like a tablet or phone, one page might be optimal, depending on if the orientation is portrait or landscape mode. If the reader would like to see two pages at a time, they can change that manually themselves at any time using the gear icon in the upper right of the screen in reading mode.

I hope this helps!

Hello! The comics that I have uploaded I had to unzip the PDFs and upload them individually as a jpg. Can your site unzip the pdf automatically? And I use chrome on IOS.

thanks for answering.

Hello! I always accessed from my desktop mac. I never uploaded files from a cell phone.

sorry So the confusion was caused by me, sorry! I thought that for both the OS was IOS.

I send you one to try, no problem. Thank you for giving me your help. Greetings!

Thanks to Eric's help, I was able to realize that the problem was not the site, but my internet, which is very slow and does not load the pages immediately. Luckily, giving it time it works normally. Thanks to everyone who responded and helped.

I'm so glad to hear that it was resolved! Thank you Eric for your help!

I just got a letter from Global about offering Black Friday discounts. I viewed the creator tips and tricks link in the email and followed the instructions for applying a discount to my comic. However, when I loaded my pages to the global website, they were not PDFs. Is there anything else I need to do when setting up pricing and wanting to sell pdfs of my comic book? I do have PDF pages of my comic book on my computer. Do I need to upload them and if so, how do I do that? Thanks.

@pkscomix - Uploading your comic as a PDF does not automatically make it for sale as a PDF, you'll still need to go into your creator settings and set it up as a PDF for sale. You can find the instructions for creating PDFs for sale here: https://globalcomix.com/news/details/457/creator-tips-and-tricks-setting-up-pdf-sales-and-bundles

Thanks for getting back to me Art. Your article was in fact the one I was reading from. I actually did not upload the pages as PDFs. Thanks to your article I did everything but the part with the bundles which I didn't completely understand how that worked but I'll take another look at it now. Thanks again.

@pkscomix AH Bundles! I misunderstood what you were struggling with. You'll need to set up all releases that you want to include in the bundle as PDFs for sale before you can add them to a bundle. So yes, you'll need to upload them before making the bundle.

Thanks Art,
I set up the bundle page, however like I said I did not originally upload the pages of the book as PDFs. I do have PDF pages of the book on my computer. Would I need to re-upload the book with the PDF files?

@pkscomix No, you don't need to upload them as PDFs. Whatever you already uploaded is fine. I took a look at them, and they look perfectly fine. : )

Thanks again for your help Art. You have been very helpful in guiding me through all that GC has to offer, and I really appreciate it.

You're very welcome!