contract image/svg+xml
Zomburai posted Jun 24, 2022

New pages are Loading Wheels of Death instead of pages

Hey, all, just trying to upload my new pages and running into this issue. Browser is Google Chrome for Windows. Have not run into any similar problems with similar pages before. After uploading the new pages and not getting any error messages or similar, the new pages are just not visible, showing up as loading wheels on my admin page (pic attached) and not showing up in the reader. Please assist?

Christopher admin supporter posted Jun 24, 2022

We're a bit backed up - we received an influx of about 10000 pages all of a sudden. The queue will get around to it - please hold :)

Zomburai posted Jun 24, 2022

.... uh... that's insane.

I'll be patient, then! Thanks for the quick response!

Christopher admin supporter posted Jun 24, 2022

@Zomburai backlog processed - your pages are done :-)

Zomburai posted Jun 24, 2022

@Christopher Confirmed! Thank you so much!

joakimhagstrom posted Jul 14, 2022

I have this same problem at the moment. Had a loading wheel on all the pages for 2 days now...

Christopher admin supporter posted Jul 14, 2022

@joakimhagstrom I looked at your release -- it seems like the original upload did not work properly.

How did you upload your release? Was it a PDF? Or a collection of images?

Tell me more please!

joakimhagstrom posted Jul 14, 2022

Hi @Christopher, thank you for your quick answer!
I did a drag-and-drop of each individual page in .jpg format. I left the page open for a long time, maybe 4 hours, to make sure it uploads. If I redo it, what is that best way of doing it?
/Joakim

Christopher admin supporter posted Jul 14, 2022

@joakimhagstrom: It looks like it's the same page that was dragged over and over from my end. Can you zip up the files and privately message me a link to download so I can take a look really quickly before I answer?

joakimhagstrom posted Jul 14, 2022

@Christopher ok, that makes sense. Sounds like I just did it wrong then.
I sent you a link, but it sounds like i can just redo it properly later. thanks!

Christopher admin supporter posted Jul 14, 2022

@joakimhagstrom I deleted the broken pages and tested dragging the JPGs you provided. Seems it worked perfectly, and all the pages are now uploaded and converted.

Unfortunately I don't know exactly what caused them to fail in the first place, but you shouldn't have any more issues moving forward doing what you did!

Your release is ready to publish!

joakimhagstrom posted Jul 14, 2022

@Christopher thank you for the help! Excellent!