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Marina posted Dec 18, 2020

Billing from Stripe?

I keep getting multiple emails that my payment didn't go through.  Four to fourteen in a day.  I have yet to figure out what's wrong with the credit card you have on file.  

Please direct me to the exact location of my credit card file and I will confirm any discrepancies.

- Mary Dumas
Just Yaoi Publishing
Romeo X Julien: First Date

Christopher admin supporter posted Dec 20, 2020

Hi there,

Thanks for reporting that. Please ignore those emails - that appears to be a task that failed and got stuck (on repeat).  I've fixed this email issue - your settings and account are actually perfectly in order - there's nothing you need to do at this time.

I sincerely apologize for the inconvenience and confusion - I certainly understand that this would raise some flags if you get that many per day.

Best,

Chris