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saltaracomics posted Jul 5, 2025

Trouble setting up Stripe

I received an email that says I successfully set up my Stripe but a message on the payout and revenue screen says I need to set up a payout service.  I can't seem to get Stripe set up to accept my payouts.

ArtCrumbs admin posted Jul 10, 2025

Thank you for letting us know. I had a similar issue. Did you originally have paypal set up by chance?

saltaracomics posted Jul 10, 2025

Yes I did originally have PayPal. And I just put my PayPal back and transmitted my funds because I gave up. But if there is a fix, I'd be happy to try again because I think there are less/smaller fees with Stripe but maybe I'm wrong?

ArtCrumbs admin posted Jul 10, 2025

This was a bug I experienced as well when I tried to move from paypal to stripe. I don't recall the solution, but I'll talk to the team about it. Sorry for the inconvenience, I'll look into the solution for you

ArtCrumbs admin posted Jul 10, 2025

Paypal does cost more due to fees ans such, whereas Stripe is instant and as far as I know, costs less. You can claim those paypal fees on your taxes as deductables, but it is still a hassle imho as a creator to have to record it all.

saltaracomics posted Jul 10, 2025

ok, let me know when you've talked to the tech team.