contract image/svg+xml
lattekeopi posted Apr 8, 2025

Sending message to new clients doesnt work

Hi,

I'm trying to send a new message to start conversation with an interested client but it doesn't work...How to fix it? Is it possible to create a button to send directly an email?

ArtCrumbs admin posted Apr 9, 2025

Are you trying to send them a DM to their user account? Can you clarify what you mean by "it doesn't work"?

lattekeopi posted Apr 9, 2025

I've finally managed to DM the user acc thanks!

About that, I meant that when a new client DM me, I cant answer them. The button send message doesn't work

ArtCrumbs admin posted Apr 9, 2025

Ah, I'm glad that it worked out for you. Let me know if the problem returns

lattekeopi posted Apr 9, 2025

Thanks!