contract image/svg+xml
kai-and-tran posted Apr 21, 2024

Upload failing for a second release

I'm trying to divide a comic I have into 10 pages per release. Each page is a jpg of dimension 2800 × 3500 with a DPI of 600, size of 1-4 MB. The first release was uploaded successfully, but the second release always throws an image not found type error when I upload and try to click on edit. Screenshot:
https://i.postimg.cc/W3KMt5ct/Screenshot-2024-04-21-at-1-06-43-PM.png

ArtCrumbs admin posted Apr 22, 2024

Hello there, thank you for letting us know. I'm sorry you are dealing with this. I'm not currently able to replicate the issue, and it seems to be loading normally for me. Can you confirm if you are still having this problem?

kai-and-tran posted Apr 22, 2024

Yes, unfortunately, it is still happening. Is there like a duplicate check or something? One or two of the images might have similar panels. I tried another series of mine, (Kai and Tran Origins) and I was able to upload images for it.

ArtCrumbs admin posted Apr 22, 2024

Can you let me know what browser, which version of the browser, OS, and device you are using? I'll forward this to the team so that we can investigate the issue. That information will help us narrow down the issue.

kai-and-tran posted Apr 22, 2024

Sure, the browser details are: Google Chrome Version 123.0.6312.87 (Official Build) (arm64).
Device: Macbook Pro (2021), Chip: Apple M1 Max.
OS: MacOS 13.6.2 (22G320) (Ventura).