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Pharien posted Jan 19, 2024

How to get rid of "Stripe is requesting more information about your account." popup

In my "Payouts and revenue settings. It keeps saying "Stripe is requesting more information about your account.", but I've already filled in all the information on stripe so I dont know what to do in order to recieve my payouts.

ArtCrumbs admin posted Jan 19, 2024

Hello there, that might be something you need to log in on your stripe account and address with them. Sometimes, accounts need to be reviewed to be able to receive income. I am not currently seeing a card or bank on your account though. I see a paypal email instead.

Pharien posted Jan 19, 2024

Yeah i was using my card but since i couldn’t figure out how to get it to work i just switched it to paypal. I’m only nervous that paypal is going to take a cut of my income if I go that route

ArtCrumbs admin posted Jan 29, 2024

@Pharien Were you able to contact Stripe and look into getting your account reviewed and accepted?