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@Weirdkitten07

Member since Nov 2024 • United Kingdom

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@Weirdkitten07

replied to a discussion in

Bug Reporting

1 year ago

Re: sign in with email
This has nothing to do with my password.

For info for everyone I've done some digging and think I've found an issue with verification of certain e-mail addresses on the app, I've reported it and hopefully it'll gets sorted.

@Weirdkitten07

started a new discussion in

Bug Reporting

1 year ago

Issue logging into app
There is currently an issue logging into the app, you can put the correct e-mail and password in and nothing happens, it doesn't even bring up an error. I think this is an issue with the verification of e-mail addresses on the login screen. (if there are different settings per app, I'm currently using an IPad)

More info if needed:
I prefer to use an e-mail rather than linking through other accounts and seems others have had issues with the same thing but not gotten much support so I checked some variables, when I changed my e-mail to a g-mail account it logged straight in, so I suggest there's an issue with my custom e-mail address and how the app verifies what is an e-mail address (maybe because of a hyphen?), but there's no error message set to advise so you just get no feedback on type of error. I hope this helps and can be fixed. 

@Weirdkitten07

replied to a discussion in

Bug Reporting

1 year ago

Re: sign in with email
I’m having this issue as well, just updated to IpadOS 18.1.1 and still not working. I’ve put all the details in correctly but the sign in button won’t work. Any updates on this?
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