Doug is a lowly office demon at Hell, Inc. For Doug, trying to wring any bit of happiness he can out of his soul-crushing existence is a full time job.
In between clumsily trying to start an office romance and running afoul of his boss, Doug finds himself in charge of the new intern - a newly deceased and terrified human soul.
Doug's path to happiness just got a lot longer.
In the aftermath of the company Christmas party, somebody needs to fill in for Sheila in Arrivals, which provokes a tense competition between Bridget and Helen to fail their way out of consideration. Meanwhile, Sara the intern gets a second job at Hell, Inc., and learns the perils of proper employment status.